Verified Google Reviews

What Our Customers Say

Read real reviews from real Inland Northwest neighbors. Every review on this page is pulled directly from our Google Business Profile — no edits, no curation.

4.7
★★★★★

Overall Google Rating

5,309

Verified Reviews

What Our Customers Say

Don't just take our word for it — hear from our satisfied customers

J James Newton
James Newton 2 months ago
★★★★★
Technician was very knowledgeable and personable, and the professionalism made it a great experience.
K Karen Schultz
Karen Schultz 2 months ago
★★★★★
Backflow assembly installation required for property sprinkler system. Difficult installation process due to previous owners self installation of sprinkler system. Tech Steven McGloflin did a wonderful job getting the installation done considering the challenge he was faced with.
R Rene Farrington
Rene Farrington 2 months ago
★★★★★
We had a leaking hot water heater and Mainstream was so helpful from the first phone call. They were able to get somebody out the next morning. Cody arrived right on time. He inspected the 30+year old water heater and gave us three options for replacement. Cody was understanding that this was stressful and answered all our questions and repeating things to make sure we understood. I kind of wondered if he had some training as a therapist! LOL. He was able to get a team here that afternoon to take care of removal and install. Josh and Nick showed up on time, actually a little earlier than I had expected, which was great. They were both super polite and got the job taken care of. They cleaned up everything perfectly and gave us a tour of our new water heater. Everybody I dealt with at Mainstream was extremely professional and very kind.
P Paul Lutchendorf
Paul Lutchendorf 2 months ago
★★★★★
Austin was halfway decent😆Very personable. Mainstream always kills it.
D David Fournier
David Fournier 2 months ago
★★★★★
Always excellent work! We use Mainstream for all our home repairs.
W Wendy Justice
Wendy Justice 2 months ago
★★★★★
Was a very easy process to hire them to fix our main water line leak. They were on time, professional and cleaned up.
S Spokane House
Spokane House 2 months ago
★★★★★
Steven McGloflin was great! He was extremely professional and knowledgeable about the issue with our shower valve. I will definitely be using Mainstream again due to Steven kindness!!
M Mark Hill
Mark Hill 2 months ago
★★★★★
Came out for A/C tune up. Checked the entire system along side furnace which was unexpected. Now switching to Mainstream for all my systems. Now on yearly plan. Dropped old company. Glad I did. Great company!
K Kim Tomalo
Kim Tomalo 2 months ago
★★★★★
Highly impressed with our water heater install from estimate to finished product. Cody was so informative and good at explaining what we needed. Nick and Jack who installed were quick and flawless. We are extremely happy we chose Mainstream for our old house and will look to them in the future when we need any plumbing or HVAC jobs done.
G Gaye
Gaye 2 months ago
★★★★★
Tech did a nice job. He Answered all my questions and explained What he was doing at this visit.
N Nicole Cleveland
Nicole Cleveland 2 months ago
★★★★★
I had a near panic attack after my engagement ring went down the bathroom drain, but Ricky truly saved the day. He called promptly at the promised time, arrived professional and respectful, and immediately helped put us at ease. From the start, he thoroughly explained the process step by step, including the possible outcomes and pricing options, so we felt informed and involved the entire time. Thankfully, he was able to successfully retrieve my engagement ring from the piping — something incredibly sentimental and important to me. What really stood out was how much care and pride he took in his work beyond just fixing the issue. He made sure everything was functioning properly afterward and even took the extra time to caulk a small spot near the overflow cap, which he absolutely didn’t have to do. Exceptional customer service from beginning to end. Honest, knowledgeable, compassionate, and detail-oriented. You can tell Ricky genuinely cares about his customers and the quality of his work. We are beyond grateful and will absolutely use him again in the future if needed. Highly recommend!
R Robert Gross
Robert Gross 2 months ago
★★★★★
Steven McGloflin installed a new water heater. He was efficient, personal, and very knowledgeable. A pleasure to have in our home. I Give him 5 stars. This is the third time we have used Mainstream. Have never been disappointed. They respond immediately.
M Michelle N
Michelle N 2 months ago
★★★★★
Pierce was awesome! Very knowledgeable and helped us understand what the problem was. He told us he was more than happy to follow up with us if the problem persists. Thank you, Pierce! Scott and Michelle
N nancy fifer
nancy fifer 2 months ago
★★★★★
we are happy with your fast response and friendly service
L Lorrie Williams
Lorrie Williams 2 months ago
★★★★★
Fast, friendly and efficient! I just had a light socket replaced, but my electrician was very pleasant!
V Virginia Taft
Virginia Taft 2 months ago
★★★★★
Very thorough and answered my questions
B Ben B
Ben B 2 months ago
★★★★★
Tanner got our leaky mixer valve fixed and replaced. Awesome!
J Judy Hubbard
Judy Hubbard 2 months ago
★★★★★
Both Electric and Plumbing people were so good courteous very professional and I would use them anytime
T Teresa Evans
Teresa Evans 2 months ago
★★★★★
Nolan was amazing! Fixed my clog and put in the extra effort, would highly recommend
C C Jean Homer
C Jean Homer 2 months ago
★★★★★
Joe came and repaired my thermostat in just a few minutes, provided helpful information, too! House is warming up!

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