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What Our Customers Say

Read real reviews from real Inland Northwest neighbors. Every review on this page is pulled directly from our Google Business Profile — no edits, no curation.

4.7
★★★★★

Overall Google Rating

5,309

Verified Reviews

What Our Customers Say

Don't just take our word for it — hear from our satisfied customers

K Karin D.
Karin D. 6 years ago
★★★★★
I was originally told I wouldn't be able to get service until Monday (today being Thursday). I scheduled and was put on their emergency list in case they could squeeze me in as I had water under my upstairs bathroom floor and a leak in my pipe, forcing me and my family of 3 to have no water. I received a call less than 30 minutes later saying Brent D. was on his way and would see me in about 20 minutes. Brent came in, was friendly and got everything all fixed up for us quickly. Props to Brent for also being super friendly and patient with my very inquisitive 4 year old. He did an excellent and thorough job and we are very happy. Thank you!
K Kathi Mahon
Kathi Mahon 6 years ago
★★★★★
Excellent customer service our electrician Nick was so respectful and did an excellent job even cleaning up when he was done. Best company around!
P Paula Horning
Paula Horning 6 years ago
★★★★★
Truly a good idea to call Mainstream after 2 other plumbing companies would take 3-5 days to get here to me with a flooded basement. Was very impressed that I think it was Whitney suggested she'd call Restoration 1, also. Both Mainstream & Restoration 1 were here within 30 minutes & they identified the burst pipe within 30 minutes. Valerie with Mainstream replaced the pipe tofay & Restoration 1 will be ongoing for months. Exceptional service from Mainstream for an older lady like me. Much thanks ❤
M Mark Rosenbaum
Mark Rosenbaum 6 years ago
★★★★★
Mainstream is the ultimate business. We have done a lot of business with them for all their trades. Everyone is exceptional and the work is outstanding.
K Kelli Maddux
Kelli Maddux 6 years ago
★★★★★
Extremely pleased with Brent and the job he did on my faucet and new water heater. Will definitely use his services in the future.
R Renee Wiggins
Renee Wiggins 6 years ago
★★★★★
Best experience ever!!
D Doug Heyamoto
Doug Heyamoto 6 years ago
★★★★★
Jeff and Nate were on time, professional, diagnosed the problem and did the repair work efficiently at a very reasonable cost.
P Paula Kauffman
Paula Kauffman 6 years ago
★★★★★
Brent was very professional. Answered all my questions.
L Linda Harrison
Linda Harrison 6 years ago
★★★★★
Jim Kieffer is very knowledgeable and passionate about my health he eplained everything in detail and presented all my options. Thank you for sending him to assess my furnance and ac unit. Ryan and Jaymin did a great job. They were effecient and explained what they did as well as ccleaned up after they were done. I would recommend these teams to everyon.
M Mollie Bivens
Mollie Bivens 6 years ago
★★★★★
Mainstream was extremely efficient & easy to work with despite the fact that I was not present to interact with them on site, they were flexible in allowing me to arrange everything over the phone. The work was completed in a very timely manner considering that a major storm had disrupted power for a sizeable number of people. Their representative communicated via phone & email to keep aware of progress & provided me with honest evaluation of the options provided. The office staff was great in working with me on payment as well & I would definitely recommend them. They aren't the cheapest option, but they are quality. ADDITIONAL: I purchased a maintenance contract when they did the electrical service & they contacted me to fulfill it- very professional & mindful of social distancing & other safety issues during this time. I am very pleased to have found this company.
A Allan Rhoads
Allan Rhoads 6 years ago
★★★★★
Robert came over to our home to give an estimate for a new hot water heater, was right on time, very knowledgeable and friendly.
J Joseph Buchan
Joseph Buchan 6 years ago
★★★★★
Valerie was great very professional highly recommend her
D David Ward
David Ward 6 years ago
★★★★★
Furnace went out, and they were here in less than three hours from time called, and will have new in less than 48 hours. Highly recommend.
D Duane Wilson
Duane Wilson 6 years ago
★★★★★
Mainstream Electric was very helpful with diagnosing issues with our aging furnace and replacing it with a new higher efficiency model in a short time-frame. We're very happy with our new Lenoxx furnace and its working great. A LOT quieter than our old model..you hardly know its running.
D Debbie Pehan
Debbie Pehan 6 years ago
★★★★★
Mainstream has provided excellent service today and in the past. Highly recommend this company. I had a second service done at my home the next day with 2 different technicians. All 3 employees for both days have been excellent. Thank you for great service!!! Next day, another service was halted after a thorough explanation with another employee. I have made the decision to install all new heating and air conditioning in my home. Thank you!!
A Aaron Mendenhall
Aaron Mendenhall 6 years ago
★★★★★
I thought I possibly had a major problem with my water heater. I had no hot water. One of the first things David did was check the circuit breaker controlling the hot water tank. The breaker had somehow tripped. He flipped it back in place and instantly you could hear the tank working again. Quick and simple solution. And he was very professional and friendly to boot. I recommend him.
M Michelle Dixon
Michelle Dixon 6 years ago
★★★★★
My kitchen sink was clogged. I called Mainstream at 12:30 on a Friday and by 5:00 that same day my sink was unclogged!
J Jeannie Schmidt
Jeannie Schmidt 6 years ago
★★★★★
My technician, Valery, was able to come up with the best plan to resolve my hot water and water pressure issues in a timely manner.
M Megan Flanagan
Megan Flanagan 6 years ago
★★★★★
We were so impressed with Mainstream. Our technicians were super clean and efficient. They went over many options with us to help with our budget and finished the job quickly and professionally. Would highly recommend them to anyone!
C Carl Duncan
Carl Duncan 6 years ago
★★★★★
Josh and Nick were very good to work with. Techs arrived on time and were thorough in inspection and assessment. Liked being given multiple options rather than just a couple.

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