Verified Google Reviews

What Our Customers Say

Read real reviews from real Inland Northwest neighbors. Every review on this page is pulled directly from our Google Business Profile — no edits, no curation.

4.7
★★★★★

Overall Google Rating

5,309

Verified Reviews

What Our Customers Say

Don't just take our word for it — hear from our satisfied customers

L Lynn Affeldt
Lynn Affeldt 5 days ago
★★★★★
Our kitchen sink drain became terribly clogged and backed up on Friday evening. I called mainstream on Saturday to see if anyone was available and was assured that a tech would be with us soon and there would be no extra charge for a weekend call. Unfortunately the tech was heavily involved with a flooding job and couldn't make it but came over first thing Sunday morning! Our tech, Pierce Fleming, tried cabling, jetting, camera inspection, cabling and jetting once again when thankfully the clog was broken. It was interesting to see our now pristine pipes on the camera. Our tech was not about to give up until he won this battle! We were very impressed with the tenacity and Professional Knowledge that Pierce displayed and we would welcome him back anytime if there's a problem! He also left the area neat and clean and possesses a wonderful personality!
R Richard Chisholm
Richard Chisholm 5 days ago
★★★★★
We had a kitchen sink that drained very slowly, I tried different chemicals from the hardware store, and snaking it myself with no improvement. Saturday morning I called Mainstream, very easy to get scheduled the same day. The office kept us informed about the schedule several times. Pierce a "Drain Specialist", called to let us know when he would arrive and was right on time. Pierce was very polite and friendly, he explained what he would do, the price and the possible outcomes. He was respectful of our property and clean and organized as he worked. Pierce was able to clear the blockage that was well beyond where I would have been able to get. His card says Drain Specialist but he's more like "The Drain Whisperer". We are very happy we chose Mainstream and would recommend them and call them again.
D DonNell Ellsworth
DonNell Ellsworth 6 days ago
★★★★★
Mainstream was quick and great to work with. Anthony S. is a fantastic technician and he was real with us about the age of our unit and our options. We were so impressed we joined there membership program.
G Gail Oneel
Gail Oneel 6 days ago
★★★★★
Josh came out and replaced the water heater. He was prompt, professional and knowledgeable. He explained the new heater features and how they work. I would have Josh do more work at my house anytime.
J Joe Jabbora
Joe Jabbora 7 days ago
★★★★★
Steven and Nolan did a great job getting my plumbing issues resolved. They are both friendly and professional . Working hard to get the job done in today’s heat. Kudos to!
D Dennis Sparks
Dennis Sparks 7 days ago
★★★★★
Domenic was very professional. He did an excellent repair job.
B Brenda Johnson
Brenda Johnson 7 days ago
★★★★★
Thank all of you for taking for taking great care of me and my house!! You inspected and I have you scheduled for wiring new light fixtures and replacing my furnace and AC system. It was way past due!! You are all so knowledgeable and felt like I was talking with old friends. Thank you very much!! Honesty and having a company to trust means the world to me!!! I have never had such great communication for service. Wow. You are all awesome!! 🥰👍😁
K Kendra Tillman
Kendra Tillman 7 days ago
★★★★★
I was able to get a same day appointment. The technician came out on time, was very friendly and knowledgeable and provided options of services that was needed so I could chose how much to spend. I didn’t feel like he was trying to “up-sale” me services I didn’t need.
T Tim Lively
Tim Lively 7 days ago
★★★★★
Mainstream professionals came in checked my unit which was installed by R&R incorrectly. Mainstream was professional and accurate and provided options to me.
M Mike F
Mike F 7 days ago
★★★★★
OK, first off I want to say that Nolan who came out to help us today with our drain is absolutely amazing! He took time to explain everything, was super professional, and genuine, no high pressure sales. This guy really went the extra mile. That being said, I have to tell you that each of my last four experiences with mainstream over the years has been excellent! The company, communication from start to finish is top-notch. Literally every time I’ve called I’ve been greeted warmly and was gotten back to just like they said they would without failure. And the pricing tends to always beat the competitors. Pricing is one of those things that they are fully transparent about and you will not get caught off guard with a high charge without your permission. Obviously, I highly recommend them and after this many experiences, we really don’t need to call anyone else!
T T Pope
T Pope 7 days ago
★★★★★
Norm and Johnny provided excellent services. Above and beyond. Highly recommended.
M Mary Beth Miller
Mary Beth Miller 1 week ago
★★★★★
Josh at Mainstream plumbing is amazing. I could not have asked for a better experience. They were reasonably priced, on time, and just great to work with. I will go to Mainstream for all my plumbing needs.
S Steph Clark
Steph Clark 1 week ago
★★★★★
Second experience with Mainstream, and we are fans! We joined their Care Club, and we are confident we will continue to receive amazing, knowledgeable service!
N Norm Smith
Norm Smith 1 week ago
★★★★★
Selling a house that had some Home Inspection issues. Quickly and professionally fixed.
Highly recommended.
K K Schulte
K Schulte 1 week ago
★★★★★
Had a big problem with my 4 year old Lenix Air conditioner. The coils were all frozen up. Anthony identified problem, and we adjusted overnight, now its working perfectly. I signed up for membership, it's a good deal.

The company stands behind their products and are knowledgeable in what they do. Highly recommend them
T Troy Spurlock
Troy Spurlock 1 week ago
★★★★★
Pierce, the cable master, taught that drain who was boss!! No more back flow on the laundry machine. So nice to hear that free flowing water sound once again!!
J Joseph N
Joseph N 1 week ago
★★★★★
Stephen from Mainstream repaired a drain pipe inside our house over the weekend. He was quick and efficient and explained what all he needed to do. He didn’t have one of the pieces on hand and followed up with us to come back and complete the job promptly.
R Roxanne O'Connor
Roxanne O'Connor 1 week ago
★★★★★
Mainstream recently installed a new central air conditioning system in our home and we are thrilled with their service and installation technicians. They were friendly, knowledgeable and considerate of our home. I will not hesitate to use them again for
All our heating and air conditioning needs.
D DeAnna Noblet
DeAnna Noblet 1 week ago
★★★★★
Pierce with Mainstream was great, he was able to figure out our plumbing issues, and thoroughly explained steps we could take in the future to fix the pipe, as well as a few things we can do in the meantime.
D Dean Nelson
Dean Nelson 1 week ago
★★★★★
Very friendly and professional technician

Ready when you are.

Same-day service across Spokane and Coeur d'Alene. Licensed in WA & ID, fully insured, satisfaction guaranteed.

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