What Our Customers Say

It was a pleasure meeting Ethan Frati . He was patient, thorough & explained everything about the work I requested be quoted.

Pierce fleming did a excellant job Iam very pleased with him and your company

Steven was excellent, knowledgeable and very helpful in our plumbing issues. I highly recommend Mainstream .

We had a great experience with this company. Our older gas boiler had been giving us some troubles for the better part of a year. We’d had a couple different companies out to do small tuneups. This resulted in the boiler working well for a week or two then having similar issues shortly afterwards Doug with Mainstream Electric had worked on boilers for nearly two decades but was new to the company. He was very knowledgeable and quickly diagnosed the issue that others had completely missed. The boiler is running like new. I would highly recommend requesting Doug from this company if you need boiler work done. His many years of experience was evident right away. He did a great job of explaining the issues to us without coming off as pushy or condescending. We’ll be using this company again for future services.

I had my furnace checked out because it had been awhile, and I am physically unable to access it on my own. Tony was very personable and took time to discuss the details of what he was going to do and the possibilities. He made me feel at ease and proceeded to check it out. He determined that even though it was old, it was still operating fine and changed the filter for me as well. He sat and took some time and let me bounce some other concerns I had off him. He suggested the Care Club Plan, which I decided to do. I really enjoyed him and definitely will be asking for him when the time comes for my furnace to be replaced. A couple weeks later, Steven McGloflin came to check out my water heater. I had no issues with it, but it was 22 years old, and I hadn’t had it flushed in a really long time. What a blessing! He went far beyond my expectations. As I am unable to access it, he took pictures and a video for me to see before he really got into it. It became obvious that I really needed to get a new heater. I asked if he could fix my leaky bathtub faucet, and he did have the part and changed the cylinder in the faucet. [He also lowered a chandelier so that I could clean the crystals and then later changed the bulbs for me and raised it back up.] He also cleaned up a mess around the water heater for me. He was professional, cheerful and energetic. He never stopped until he was finished. I felt like I was hearing the Energizer Bunny go up and down the stairs! 🙂 Afterward, he went through the warranty process with me, emailed me pictures and copies of all invoice and warranty info. It was so nice to have it all organized for me. It took me 3 weeks to get this review done because I had to keep editing to get it down to a readable size. Steven McGloflin will be my Go-To guy for plumbing.

Your technicians were timely and did very professional work. Great service.

Great service from Cody, Robert and Nolan. Very friendly and informative. Took the time to explain everything and answered all questions. I have been a client for years and highly reccomend.

Great service and advice from Ryan on our water heater and other related needs. He was kind and patient, and provided a range of options.

Quick response and professional and did the work needed to fix the problem

Austin and Pierce were great! And Josh and his partner

This lady is completely satisfied 😁 with Pierce Fleming from Mainstream.. I always use Mainstream .😊

Mainstream was fantastic to work with. Very transparent and professional. We had a cracked heat exchanger in our 23 year old furnace. They gave us multiple options for replacement and Josh came out to install. Everything was clean, professional and they even streamlined the sheet metal above the furnace and air conditioning since it was a shorter unit that we had prior. When they left everything was clean and you would never know they were there other than the new furnace. They answered all of our questions and made sure we understood everything prior to leaving.

Annual maintenance of my furnace . Took two visits - but Doug K was helpful and solved my furnace access problem. Happy with the service

I just dealt with Sam Rodriguez. What a wonderful, professional young man! He explained everything to my satisfaction, presented me with options, and fixed all my plumbing problems. He even used the discount coupons I had. I was very grateful for Sam's help today, and what a sterling representative of your company!

Really appreciate Ryan the plumber you sent out. He really went over and beyond to get the job done today. Was very professional and was able to explain exactly what was wrong and give us a few options to get it fixed.

I couldn't imagine a better experience. Our water heater was 20 years old and finally croaked. I called mainstream and they sent a tech out same day. Steve worked up the estimate for me and, beyond being professional and informative, was wonderfully personable and kind. He continued to help me through the paperwork process after making several amendments to the estimates to make the project work for my budget. Nick and Josh came out and knocked the whole job out in one day. They were diligent, extremely considerate of my napping newborn throughout the day and left the place cleaner than they found it. From customer service, to prompt scheduling and excellent installation service, 10/10 would recommend that people take their business to the folks at Mainstream.

Jack was right on time was even able to work me in earlier. Very professional arrived with everything he needed to start and complete the job. He made sure that I knew exactly what was going on and if I had questions he made sure I had the correct information to answer my questions. I will use them again should the need arise. Thank you Jack

Mainstream came through with flying colors during our kitchen leak. Nick and Josh were the technicians that fixed the leak issue and they couldn’t have been more respectful and work quickly and throughly to get the job done. We’re super happy with the service provided! Mainstream is a awesome company from the first call to the team that took care of us.

First of all, I want to put names to the wonderful people at Mainstream Electric who have helped me immensely: Jacob, Anthony and Sam. And the entire customer care team including dispatch ranks as high as I've ever experienced in customer care. Mainstream employees are more that techs, schedulers and installers. You can tell they love their jobs and they respect and serve their customers. There's only one # in my contacts for electric, heating, cooling and plumbing needs. That's the one for Mainstream.

Serviceman was very courteous, very happy with mainstream electric and plumbing. We'll use you again and I appreciate the professionalism of your service person.