What Our Customers Say

We had a wonderful experience with Ryan helping us from Mainstream. He was so thorough and shared all the details with us that we needed and gave us options for remedies. We really enjoyed having him provide such excellent service at our Rockford Bay retreat center. Thank you so much, Mainstream. You are always great at communicating and providing quality service.

Awesome technician very efficient and friendly my appointment was scheduled immediately and he was here in an hour and a 1/2 what a great company

I use Mainstream for everything. My main line was backing up, and Pierce came out today to check it out and ultimately snaked it. He was super pleasant, knowledgeable, and meticulously clean. It was a really pleasant experience- I highly recommend this company!

Had the best experience with the Mainstream crew that came out to diagnose the problem with my furnace and then promptly and professionally provided me with options. No pressure, just honest and very informative feedback. Adam, Brock, Jacob and Justin were so knowledgeable, helpful and courteous throughout the process of purchasing and installing my new furnace. Couldn’t be happier and would highly recommend them!

Just got a furnace check and tune up before the winter. I'm a new homeowner, and Gabe was very knowledgeable and good at explaining what he was doing and what I should keep an eye out for in the future.

Nolan came out for my clogged kitchen sink, is was not easy but he did a great job. Very informative and helpful. Highly recommend mainstream.

Arrived on time and were super professional and knowledgeable. Extremely grateful they were able to fix our electrical issue on a weekend! Highly recommend!

We had our toilets and showers back up, of course, on a Sunday. I called around to get bids for drain cleaning, but all of the local plumbing companies were either closed or had after hours pricing. I have to be honest; I assumed Mainstream would have been the most expensive because of all their commercials and nice vehicles, but I was wrong. After getting high on-call and after-hours bids, I looked at Mainstream just so I could do my due diligence. I was pleasantly surprised they did not charge me extra for the weekend and they had a guy out that afternoon. They bid me "$83 or it's free" for drain cleaning. Unfortunately, they were unable to clear my line because I had worse problems. The supervisor Tye came out the next day with the camera and found a break in my sewer line. The recommended the "Jetter" to clear the line and assess the damage. It was later determined I had a break and required them to dig in my front yard to fix it. I was so nervous because I was afraid, they would damage my yard. The guys did such a great job and were so careful as to not hurt my grass with the excavator. They had special little plates they drove on to protect the ground, and they used canvas tarps for the dirt. Because I had to have a bigger fix, Mainstream reimbursed me for all the prior work they did. I also was pleased with Mainstreams' policy about fixing sprinkler lines. The guys did break one of my lines but repaired it. Although I wish I never have to go through this again, I was pleased with the work they did, but more importantly, the kindness and professionalism of every one of the crew members. Special shout out to all the guys, especially Tye and Nathan. My only complaint about Mainstream is the dispatch. They did not keep me very informed about when the crews would be there for the work, they would just tell me like a half hour before they arrived. It made my daily plans more difficult because of the lack of communication.

It's Thanksgiving Day and woke up to water backing up in the downstairs bathroom all over the floor. I called Mainstream thinking I was going to leave a message for a return call so I could get a technician out ASAP! Diana answered the phone and scheduled someone to come out on Thanksgiving! I told her we could wait until Friday because I didn't want to interrupt Thanksgiving for someone. She assured me that they have scheduled employees for holidays, too. What a relief. Pierce was at our door in approximately 45 minutes. He was polite, went to work right away, and got everything up and running so we could enjoy our Thanksgiving get together. Thank you, Pierce! I even signed up for the Mainstream Care Club. Thanks, Mainstream and Happy Thanksgiving! P.S. Charge for coming out on a holiday was very reasonable!

We had the pleasure of having Gabe take care of an issue we had with our furnace. He was prompt, efficient, and communicated very effectively. Great service!

Our service person, Steven McGloflin, was efficient, kind, clean and thorough. He came to our house yesterday at the end of the day to assess the problem and was able to come back to our home this morning and be finish with repairs and on to his next customers by noon.

Tracy Morrison was professional, knowledgeable & great customer service. Mainstream Electric will always be our go to from now on.

Mainstream has done amazing work for my home. Tanner especially is an efficient worker and has such a nice warm inviting energy.. I always feel taken care of when I call them for help.

Mainstream has been wonderful for the many years I have used them. Very professional and timely! Thank you Mainstream for all you do.

Taylor B. Installed two new bathroom sinks for me today. He came out yesterday to do annual maintenance on my hot water heater and ypon testing the water in my bathrooms, he notice that one sink stopper was broken and the other sink stopper was close to be broken. We discussed price to replace the two stoppers vs new sinks. I chose to go with new sinks and do glad that I did. Taylor always provides excellent service. He’s very polite and honest. He’s my official plumber! Thanks Mainstream and Tyler for the great work.

Nolan was incredible. Friendly, knowledgeable, took all the proper precautions, used booties in my house, even cleaned up my drain and surrounding area cleaner than it was before he got there. Stellar service, will definitely use Mainstream again.

I recently had a furnace installed in my home by Mainstream Electric and couldn’t be happier with the results. Jacob and Justin were friendly, professional and efficient with their time . They answered all my questions and did an excellent job. I would recommend Mainstream Electric for any HVAC work you need done in your home.

Gabe was a 10. Professional, knowledgeable, and courteous

We had a leak in our plumbing that soaked through the basement ceiling. Went online to make an appointment and had service the next day. Steven McGloflin was outstanding. He was friendly and professional. He quickly diagnosed and fixed the problem. He explained the cause of the problem and some corrective measures we could take that were cost effective. Highly recommend Mainstream and Mr. McGloflin.

Tec was very thorough and explained everything realy good. Would definitely recommend.