What Our Customers Say
Don't just take our word for it — hear from our satisfied customers
★★★★★
My furnace went out of course when it starts to snow and temperatures dropped. I called mainstream and they came out same day, were here for 5 minutes and I'm watching the thermostat climb as we speak!!! Thank you for being so incredibly quick and efficient!!!!
★★★★★
The technician (Jack) came.to flush our tankless water heater. Not only was he very friendly, he was also very knowledgeable about the technology. He explained what he was doing and was timely in getting the job done. We really appreciated him..A+ service rating!
★★★★★
Taylor and Joe are professional and courteous. I am very happy with the service they provided. Thank you
★★★★★
Had a great experience with getting an estimate for system replacement. Still looking at estimates, but really impressed by the details provided.
★★★★★
I am a return customer of Mainstream - having used them for various plumbing issues. I appreciate that the team always gives me a range of options to choose from for my service/repair work. Both Cody B. and Tracy M. were a pleasure to work with. Highly recommend.
★★★★★
Home plumbing repairs can be a nightmare. It can be made worse when you are not sure who to contact and unsure if you can trust their work. I’m here to tell you that Jack Millsap & Mathew Gipson of Mainstream Plumbing removed all doubts. They were professional, courteous, and mindful of everything we said. I was a little unsure at first when I called the 24/7 number in the evening. A live person answered the call and said that they could have someone out to give us an estimate the next day. Since it wasn’t an emergency, we were ok with that. What we didn’t understand is that we would in fact have two visits to our house. The first, Mathew, came out and did a free inspection and quote. He also identified a few other things we should look at in the near future. He didn’t pressure us into anything which was refreshing. I won’t kid you, I did need to sit down when he gave us a price to replace the house main, hose bib shutoff, & install a frost free hose bib. (Over $1500) That said, it was far better than me spending 10-12 hours and 4 or more trips to the local hardware store. After agreeing on a price & work, he had someone scheduled the next day to come out and do the work. Our actual plumber, Jack, arrived ahead of schedule and performed the work to our satisfaction. At first my wife & I wanted all new pipe installed to be copper. Our existing system was 1940’s galvanized. It’s still in great shape. Jack explained to use that dissimilar metals have a higher likelihood of failure. He suggested using an adapter and converting a small portion of our pipe to pex. We went along with his suggestion and it appears to be good. We felt very comfortable inviting both of Mainstream’s employees into our house. In fact, the company sends you text messages with their pictures so you know who’s coming over. That was a nice touch. Here’s to hoping we don’t need another plumbing call soon, but if we do, Jack & Mathew at Mainstream are who I will look for. Thanks Mainstream!
★★★★★
Had a great experience with the mainstream crew, from booking the appointment to the quick and efficient response from the plumbers. I would highly recommend to anyone!
★★★★★
I had a plumbing problem with a slow kitchen drain. I called one company who advertised a price and I asked if there were additional charges and based on what could cause them. They would discuss them when they arrived. An $85 charge became a $400, or $500 or $600 for certain levels of service. Asked about the $85? Oh that was for the analysis of the problem. Bait and switch a discussing practice. I sent him packing with no money. Ricky from Mainstream came looked at the problem cleared the drain line with a 50 foot snake and charged the $83 service as advertised. A true blessing and honest experience. Call Mainstream they say what they mean and deliver what they promise.
★★★★★
Called due to unusual leaking in basement when washer was draining. Matt and Jaymin (supervisor) were able to come out the same day and take a look. Both men were very knowledgeable and super nice! They were very thorough with their inspection and provided me with a detailed quote on what needed to be fixed and the cost. Since I’m ignorant with plumbing issues and what it all means, they were happy to dumb it down and explain it to me and talk to my out of state dad who is a master plumber X40 years. Both my step dad and I were very happy with the service they provided!! Will 100% use these guys again!
★★★★★
What an incredible company!! Would highly recommend. From the first phone call to the service visit everyone we dealt with were so professional and friendly. Came out and diagnosed the issue without having to use equipment, cleared the clog and got the septic working within 10 minutes. No charge!! Not a service call charge, travel charge or anything. Wow!!
★★★★★
Fast, friendly, extremely knowledgeable, helpful and professional! They came out the next day and the service was free! Thank you mainstream electric!!!
★★★★★
Guys were very polite and explained everything that they needed to do to get my drains cleared..very happy that I chose Mainstream 😊