Mainstream Home Services Named Winner Of BBB Torch Awards

Electric, HVAC, and plumbing company honored for its dedication to integrity and ethical business practices in Washington

Spokane Valley, WA – Oct. 28, 2021 Mainstream Electric, Heating, Cooling & Plumbing has been named as a Large Business of the Year winner for the 2021 Better Business Bureau Torch Awards for the state of Washington.

Torch Awards for Ethics 2021 Winner The Torch Awards for Ethics is the most prestigious honor Better Business Bureau Great West + Pacific (BBBGWP) bestows on businesses and charities operating within its eight-state service area. Winners and finalists are selected based on their commitment to their organization’s character, culture, customers, and community.

“We were thrilled to receive more than 300 Torch Awards submissions this year from businesses and charities alike,” said Tyler Andrew, President and CEO of BBBGWP. “It was truly inspiring to learn how each business makes a daily commitment to not only uphold ethical business practices, but also embody the true meaning of integrity. We hope this recognition helps the winners and finalists stand out in their local communities and encourage more businesses to operate with those same principles.”

Established in Spokane Valley in 2000, Mainstream Electric, Heating, Cooling & Plumbing illustrates their commitment by dedicating company time to education and improvement. We provide regular training to our technicians to keep them up to date on best practices and codes, so that you receive the best possible service. But getting the work done is only half the battle. That’s why we also provide customer service training to all our support staff, so you get the best customer experience possible.

“Mainstream Electric, Heating, Cooling, & Plumbing is honored to be the 2021 Washington recipient of the BBB Torch Award,” said Elaine Damschen, President of Mainstream Electric, Heating, Cooling & Plumbing. “First and foremost, I am so proud of our staff. A true reflection of the amazing humans that maintain the health, safety, and comfort of our community via electrical, heating, cooling, and plumbing services with excellence and outstanding customer service. Second, I am grateful for Mainstream’s affiliation with the Better Business Bureau. In a world where hearsay is interpreted as facts and anyone can say anything on social media and believe it, the BBB gives me hope that good old-fashioned communication between the parties present at a transaction is still favored and the only way to resolve miscommunication and/or interpreted poor service. Mainstream will continue to proudly display the BBB’s seal of integrity and execute it! Finally, a huge thank you to our clients for allowing Mainstream the privilege of being in business.”

BBBGWP serves more than 20 million consumers in Alaska, Central Colorado, Hawaii, Idaho, Montana, Oregon, Washington, and Western Wyoming. Torch Awards winners from each state were announced as part of a virtual ceremony held on Oct. 28.

Mainstream Electric, Heating, Cooling & Plumbing has been the trusted name in home services for the Spokane and Northern Idaho area since 2000. If you need experienced electricians and technicians, you can trust Mainstream to get the job done right. We’ve built our business on customer satisfaction and loyalty, so you can rest assured that we’ll do everything we can to make sure your needs are met in a quick and professional manner.