Verified Google Reviews

What Our Customers Say

Read real reviews from real Inland Northwest neighbors. Every review on this page is pulled directly from our Google Business Profile — no edits, no curation.

4.7
★★★★★

Overall Google Rating

5,309

Verified Reviews

What Our Customers Say

Don't just take our word for it — hear from our satisfied customers

K Kevin S
Kevin S 2 weeks ago
★★★★★
Discovered at 11:30 at night that my basement sink flooded and my main drain was clogged. Austin from Mainstream was out the next day. Not only did he take care of the problem, he explained his process every step of the way. I am definitely happy with the service Mainstream provided. Austin, once again, thank you.
S Susan Inman
Susan Inman 2 weeks ago
★★★★★
Had estimates on several things I needed done. Reasonable price, Dan was very patient with my questions, and made sure I understood everything. He's recommendations were very helpful.
J Jacqueline Mathews
Jacqueline Mathews 2 weeks ago
★★★★★
Excellent experience with Mainstream!
Steven McGloflin was friendly, professional and very knowledgeable.
I will be using your company in the future.
S S Chavez
S Chavez 2 weeks ago
★★★★★
Steven replaced broken outdoor spigot (anti-siphon failed) and answered all my questions on a myriad of plumbing issues.
Steven was awesome !!
V Vincent Sides
Vincent Sides 2 weeks ago
★★★★★
My tech, Zach E. arrived very quickly and was able to diagnose the problem with my AC. Within about 20 minutes he had everything cleaned up and running like new. His customer service skills were excellent. I will be happy to be a return customer.
L Levi Nelson
Levi Nelson 2 weeks ago
★★★★★
Had them come and do a drain clean as my kitchen sink was draining slow. Nolan came out and did a great job. He was very professional and had the job done quickly. Overall very good experience.
B Becca Resseman
Becca Resseman 2 weeks ago
★★★★★
Doug was great to work with and appreciated his experience on AC units!
D Dan Wilson
Dan Wilson 2 weeks ago
★★★★★
Fantastic work, showed up on schedule and all of the workers were knowledgable, friendly and great communicators. They were quick to help get the requested inspection items addressed so we can close on time! Thanks to all of the crews from the electrical, to plumbing and drain specialists. Very impressive 🙂
I Ian Primmer
Ian Primmer 2 weeks ago
★★★★★
We had a problem with our heat pump wich also pumps cold air into our house and the same day they came out and diagnosed the problem, however the technician couldn’t tell us why our condenser failed. The technician was very friendly and nice and prompt, we are happy with the service we received
M Mario Flammini
Mario Flammini 2 weeks ago
★★★★★
All staff, particularly Nolan was nothing but helpful, friendly, and knowledgeable. As before, he was able to find the issue and provided options for a solution. We couldn’t ask for a better partner to help us take care of our home. Thanks to Nolan once again and the entire Mainstream family!
B Bess Marie Shirts
Bess Marie Shirts 2 weeks ago
★★★★★
Nolan was great! He was polite did his work and said if we needed anything else to call. Diffently would have him come back!!!
J Jennifer W
Jennifer W 2 weeks ago
★★★★★
We had a moment of terror with a backed up septic on a wkd and the whole process of booking mainstream was fairly easy - I will warn you they use an automated/outsourced phone service so it’s not like you’re talking to someone from Spokane but once you get an appointment you get text updates and even a pic of the person coming to your house so that’s nice. We had the technician Pierce out and he was so great - he was through and communicated clearly and deferred things to someone else on the team if he couldn’t answer them - he was so patient and had excellent customer service - he really made the experience a bit more bearable - any future plumbing needs we have we will def be using mainstream - highly recommend
B Bill Johnson
Bill Johnson 2 weeks ago
★★★★★
Steven McGloflin was a very friendly plumber fixed everything and very knowledgeable thank you
K Kim Hynes
Kim Hynes 2 weeks ago
★★★★★
Quick, efficient and reasonable. We had an electrical issue on a holiday and they were able to come out same-day and get our Tenants back up and running. Super thankful!
J Joshua Finley
Joshua Finley 3 weeks ago
★★★★★
Great service and the team worked late to get my new system up and running before the 4th of July weekend! The installation was very professional and so much better than what i had before! They spent the time to properly clean up after as well!
C Corinna Child
Corinna Child 3 weeks ago
★★★★★
Great service. Even on a holiday weekend, their responses were prompt in getting my problem fixed.
L Larry Hoye
Larry Hoye 3 weeks ago
★★★★★
They did a great job
L Lynne Wilberding
Lynne Wilberding 3 weeks ago
★★★★★
Steve was knowledgeable, clear, friendly and trustworthy! Thank you!
B Bru McMartin
Bru McMartin 3 weeks ago
★★★★★
Ryan was the technician and he was absolutely top notch. He explained everything, took his time to insure a good quality first experience with his company. We will use their services again and I would highly recommend them.
Bru McMartin
Y Yourmomdotcom
Yourmomdotcom 3 weeks ago
★★★★★
They were super friendly, knowledgeable, and reasonably priced. Will definitely use them again!

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