What Our Customers Say

Steven did a great job of fixing a leak above our water heater. Great customer service as well as clear and concise descriptions of what he was doing.

Austin Hoerner was simply amazing. His communication and professionalism was something we don’t see often. Mainstream should be proud to have him as part of the team.

Austin was amazing. Listened carefully and understood the situation and how to fix it. Also provided me with valuable maintenance information. Thank you

I had 3 major plumbing jobs completed the same day. Nick and Josh worked nonstop for hours and finished all of them. Very experienced team, polite and professional. Absolutely pleased with all the work. They were very conscientious about making sure to clean up after the jobs were completed.

Taylor and Nick were great! They did a great job and they answered all of our questions and concerns with kindness. Thank you, J and K Kompkoff

GREAT SERVICE BY PLUMBER, PLEASE REWARD

Very efficient with same day service to give us a quote to replace a toilet. The worker came first thing the next morning and installed a new toilet. Competent work and pleasant to work with.

We had to have the basement floor drain cleaned and were very impressed with Pierce's quick and efficient help. He looked up the coupon we wanted to use and had no problem doing a quick fix that will keep it working. He also took the time to explain what he needed to do and the options we had for more involved services. Opting for the quick coupon covered fix, he wasted no time getting it done. He happily gave us all the information we needed to make a decision should we need more services in the future. This is the reason we only use Mainstream for our plumbing needs. No fuss, no hassle and no hard upsales. Thank you again, Pierce, for your pleasant and informative help!

Had a bad clog. Called mainstream. Came out super fast. Technician pierce got me all fixed up explained my issues well. Would have him back in a heartbeart

Zach was very professional and thoroughly explained each aspect of the HVAC inspection. All my questions were answered as well as options for repairs.

Outstanding service, very knowledgeable technician and he explained everything to us. Thank you.

Sam Enfield was a tremendous help to me in discovering a wiring issue of mine. He traced the problem quickly, had an extremely positive attitude, and didn't make me feel foolish for my wiring error. Great guy and excellent workman. 2nd visit he gets superlative marks

Mainstream was great, Austin was very professional and friendly! He explained everything in detail, so we knew what he was going to do.

Great same day service working around our schedule. Our technician was knowledgeable, professional and just an all-around nice person.

I had a dripping shower head and called Mainstream. They sent out Steven McGlofin a plumbing tech to investigate and repair. Steven located the problem and repaired. He explained the process thoroughly, and gave me an accurate estimate of the cost to repair. He was considerate, engaging and knowledgeable.

Gabe came out to my house today to do a furnace inspection. He was very thorough and professional. I will use this company again.

Quick response and helpful information.

NEW - Posted March 30, 2026 Hello again at Mainstream! 🙂 I just wanted you to know that I did have my maintenance call from your technician, Tony, yesterday. He was super and I appreciated his visit a lot! He answered new questions that I had regarding the AC (when I get ready to use it again) and how it all relates back with the furnace and system that I have. He was thorough when he was looking at the A/C system and while giving a look over to my furnace. He has terrific customer service/technician skills - very professional! Thank you, Tony! -------------------------------------------------------------------------------------------------------Mainstream has outstanding service and people working for them! I had new AC installed at the end of July by Isaac and Sean. They installed it in one day and it kept my house cool during the hot spells - nice relief! Thank you both so much! Then, last week, I was having issues with getting the humidifier on the furnace to startup and run properly so I called Mainstream. A repairman named Josh came out and worked on the humidifier, got it running beautifully, and the air now feels great with some moisture in it! I asked questions about the furnace as there were some new attachments on it and I do like to know what is normal and what is not when the furnace/humidifier is running. He explained how it functions and answered all of my questions. I appreciated how he got it running and took the time to make the explanations! Very professional - thank you, Josh!

Zach did a great job! Very professional and knowledgeable! Also very efficient, yet personable. A wonderful asset for your company! I had the furnace and air conditioner annual check special-up service special.

Where very prompt and efficient and friendly to work with... pierce and than josh were amazing to work with..