Verified Google Reviews

What Our Customers Say

Read real reviews from real Inland Northwest neighbors. Every review on this page is pulled directly from our Google Business Profile — no edits, no curation.

4.7
★★★★★

Overall Google Rating

5,756

Verified Reviews

What Our Customers Say

Don't just take our word for it — hear from our satisfied customers

G Gwen Pollock
Gwen Pollock 8 months ago
★★★★★
Pierce did an amazing job! He came in and assessed the problem thoroughly before starting. He made sure to let us know what to expect before starting, and the was very nice so there weren't any surprises. I will definitely be calling Pierce again for any future plumbing issues. Update: We had another drain issue, and once again Pierce was able to work his magic! 10/10!
J Jeanette Anderson
Jeanette Anderson 8 months ago
★★★★★
Jasmin was great. He knew his stuff and every question I threw at him he was able to answer and go into full detail. He also did a wonderful job fixing my clog drains.
M Mishaela Hall
Mishaela Hall 8 months ago
★★★★★
Really helpful and excellent communication and text updates prior to arrival. 10/10
D Dean Liere
Dean Liere 8 months ago
★★★★★
Responsive, Ryan was excellent - he knew his stuff and repaired the problem
N Nicholas Fischer
Nicholas Fischer 8 months ago
★★★★★
Awesome first experience with Mainstream Services! Drains Field Supervisor Jaymin Johnson diagnosed issue as requested and was very professional and informative. I'll be calling Mainstream for any future plumbing needs and am thankful for the outstanding customer service provided!
D david russell
david russell 8 months ago
★★★★★
they guy that came out was friendly and fix the problem thank you
L Lynnette Perry
Lynnette Perry 8 months ago
★★★★★
Had Anthony come look at our outside unit. He gave us options on what to do to fix our problem. He was never pushing and was very friendly.
D David Leeds
David Leeds 8 months ago
★★★★★
We recently purchased a manufactured home with Polybutylene piping, not realizing the potential for failure of this type of plumbing. We decided to replace all of the piping in the house and contacted Mainstream for an estimate. Tracy Morrison came out on Friday and evaluated our plumbing and explained what he could do. Monday he and an assistant arrived and completed the whole job. He also reported indications of water leakage in one area under the trailer and suggested Josh Harty from Restoration check it out. He contacted Josh, who called us shortly after. Josh arrived on Tuesday and determined that there was not an ongoing problem or damage. We appreciate the work Tracy did and would recommend him and Mainstream to friends and family.
K Kevin Granich
Kevin Granich 8 months ago
★★★★★
Great team! You can really tell they care about your home and offer same day service.
A Anita Graves
Anita Graves 8 months ago
★★★★★
Five stars for mainstream plumbing. We called Friday morning after a small leak in the toilet tank that was found at about 3 AM. Steven McGloflin, the first plumber, showed up and not only was he extremely knowledgeable in his trade as he is a fantastic representative of the company. Also would like to give kudos to Steve, who was the 2nd plumber that assisted And he too should get five stars. We got lucky with this small leak, lead us to see that our plumbing in this 1978 house, was starting to break down. He went in the crawlspace and chipped all of our faucets in and out, and the water heater. They even installed safety bars in the bathroom for us. We are so thankful that we called them, as we have done in the past. This time they really saved our bacon. 💯💯 Give those boys a raise. Thank you for being there when we needed you. Thank you to Steve and Steven 🙏
C Carl C
Carl C 8 months ago
★★★★★
I had such a great experience with Pierce from Mainstream Home Services! My toilet was completely blocked something, and I was certain I’d have to replace it by how bad it was stuck in there. Pierce never gave up, he tried many different approaches with patience and determination until he finally got it out and fixed! Not only did he save me hundreds of dollars, but he also showed true professionalism and genuine care for his work. You can tell he truly loves his job, and that made the experience even more amazing. It’s rare to see that kind of dedication these days. If you need plumbing help, Pierce is the one to ask for! THANK YOU so much!!
A Aaron Hill
Aaron Hill 8 months ago
★★★★★
Steven M. from Mainstream replaced our water heater today, and the service was outstanding. From the initial estimate to the final payment, he was professional, friendly, and informative every step of the way. We felt heard, our questions were answered, and the whole process was smooth and stress-free. Steven went above and beyond to ensure we understood everything, and it truly made a difference. If we ever need electrical, heating, cooling, or plumbing help again, we know exactly who to call. Thank you, Steven and Mainstream!
H Heather Geist
Heather Geist 8 months ago
★★★★★
As new homeowners, our water heater breaking felt like a rite of passage we weren’t ready for. MAINSTREAM responded so quickly and efficiently, and then sent us Steven McGloflin, who brought the kind of professionalism that makes you wonder why every service call isn’t like this. Steven didn’t just replace our water heater. He took the time to explain every detail, patiently answered our questions, and made sure we understood what was happening every step of the way. He treated our home with care, respect, and precision. He even noticed that our water pressure was off in both the kitchen and bathroom and fixed it without being asked. That is not just service, it’s service that sets you apart from the rest. He turned a stressful, expensive moment into one of trust, learning, and genuine gratitude. Steven set a new standard for what service should feel like. From now on, we will be requesting him by name. MAINSTREAM is lucky to have him, and we are lucky we got him. If you are looking for a company that delivers more than just solutions, one that delivers exceptionalism, MAINSTREAM and Steven McGloflin are it.
T tim bieber
tim bieber 8 months ago
★★★★★
They showed up when they said performed service and resolved issues installed new furnace very pleased with all involved.
J John Theisen
John Theisen 8 months ago
★★★★★
Jaymin Johnson cleared my clogged kitchen drain for me. He was quite professional and very friendly! He responded the same day I called for help. WOW!!
J Judy Harris
Judy Harris 8 months ago
★★★★★
We had a burst pipe in our main waterline in January, shorting out the hot water heater and spewing about 6,000 gallons of water before we could get it shut off. Mainstream came, cleaned up the damage, and replaced our hot water heater. They worked with our insurance company on the claim and made it a seamless process. So this summer when we decided to replace our toilets with higher, long-bowl ones and install a descaler for our whole house, we chose Mainstream. We have found their techs to be knowledgeable, personable and a pleasure to work with. We can highly recommend them!
B Brian Kissinger
Brian Kissinger 8 months ago
★★★★★
Taylor and Rion did a great job ShopVaccing and cleaning our dirty exhaust fan. Friendly, professional service and they did not charge us for their visit 🙂!!
K Katherine Lewis
Katherine Lewis 8 months ago
★★★★★
Mainstream has been absolutely 5 stars, we have used them twice in the past few months, Matt and Andrew were consummate professionals, friendly, explained things well and the appointment scheduling is very hands on to make sure it’s a good time for the customer. Highly recommend 😀
D Danielle Ackerman
Danielle Ackerman 8 months ago
★★★★★
Tech Anthony was absolutely great! He made me feel comfortable, he explained everything and was never condescending. He taught me how to care for my AC unit and pointed out ways we can prevent future issues. He seems to enjoy his job and what he does and that showed through. He was so kind and contentious of pricing and informed me every step of the way. I will ask for him again if we ever need help with our units again.
C Christopher Ruvo
Christopher Ruvo 8 months ago
★★★★★
Jaymin did an excellent job would definitely recommend

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