Verified Google Reviews

What Our Customers Say

Read real reviews from real Inland Northwest neighbors. Every review on this page is pulled directly from our Google Business Profile — no edits, no curation.

4.7
★★★★★

Overall Google Rating

5,309

Verified Reviews

What Our Customers Say

Don't just take our word for it — hear from our satisfied customers

D Deborah French
Deborah French 1 month ago
★★★★★
Pierce was friendly and did an amazing job explaining the entire process of getting our main line cleaned out, including pictures of the issues, and kept me updated on pricing.
D Dolly Totes
Dolly Totes 1 month ago
★★★★★
Prompt, knowledgeable and saved me in a pinch. Highly recommend.
M Mary Dombrowik
Mary Dombrowik 1 month ago
★★★★★
Domenic did a great job! My thermostat needed unlocking! And he knew right what to do! He also signed me up for their maintenance plan which is only $10 a month! I highly recommend this to everyone because it covers a wide variety of services from heating/air-conditioning to plumbing, etc.
S Sara Harmon
Sara Harmon 1 month ago
★★★★★
Domenic was amazing, he explained everything he was doing so clearly. He was so knowledgeable and helpful. 10/10 experience
S Shannon Balmes
Shannon Balmes 1 month ago
★★★★★
Nolan was amazing with excellent service and got my kitchen drain working smoothly
D Daniel Langan
Daniel Langan 1 month ago
★★★★★
My kitchen sink would not drain or if it did it was very very slow. Ricky came out and got it fixed in a reasonably time frame. Price was good. I’ve had other issues that Mainstream has fixed so I did go ahead and buy into the Care Club.
J Jo
Jo 1 month ago
★★★★★
Samuel was very professional and helpful. Let me watch everything and answered all my questions. Got me back up and running and told me what had happened and gave me several options for the future of my home. 5 stars!
S Sunshine Thorne
Sunshine Thorne 1 month ago
★★★★★
As always we had great service and the people are amazing. Our air conditioner is working great now. Thank you for going the extra mile to help
S Susie
Susie 1 month ago
★★★★★
Cody, Josh, and Jacob were outstanding! Excellent experience with Mainstream.
K Ken Holmes
Ken Holmes 1 month ago
★★★★★
They came the day after I called. They diagnosed my problems and everything is working fine now.
S S Srouji
S Srouji 1 month ago
★★★★★
Cody did a wonderful job of diagnosing a problem with my on-demand water heater, presented 5 options for resolution and let me choose the best option without pressure. I chose to replace the unit. He scheduled an installation at my convenience and sent two wonderful, friendly, knowledgeable and efficient installers, Josh and Jacob. The area was clean and the new unit worked perfectly upon completion. I would highly recommend Mainstream.
J Jim Cordell
Jim Cordell 1 month ago
★★★★★
Steven was very friendly, knowledgeable, talked through each option and recommendation. The quality of his work was outstanding. We know who we'll ask for when we have future plumbing needs.
J Jessy Cole
Jessy Cole 1 month ago
★★★★★
Tech did a great job and super friendly.
B Bob Lott
Bob Lott 1 month ago
★★★★★
The guy inspected the water valves, hot water tank, faucets. He was very friendly and nowlegable.
K Katie Stoner
Katie Stoner 1 month ago
★★★★★
Jack and Cody were both professional and did outstanding service. I had my hot water heater in, in less then 24 hrs of then coming out.
D David
David 1 month ago
★★★★★
Great customer service did exactly what they said show me what the problem was offered me extra things to take care of prevent preventing
Very clean an fast
P Paul Victor
Paul Victor 1 month ago
★★★★★
I've used Mainstream for years and participate their maintenance program. Part of that program includes a water heater flush which they performed while there. My tech Steven was very helpful. He informed me that the expansion tank on the water heater had failed, needed replacing and that it was improperly installed. He replaced it and installed it correctly so I wouldn't have any future problems. I'm happy with the work done.
K Kirsten Flerchinger
Kirsten Flerchinger 1 month ago
★★★★★
Timely, extremely thorough and knowledgeable, and provided a variety of options to fit our budget.
J Jolene Matos
Jolene Matos 1 month ago
★★★★★
I’m very happy with the service provided by Mainstream. Our technician Ryan was very kind and professional. He took the time to make sure that I knew how to use everything that was installed. I would highly recommend them.
D Douglas Wanner
Douglas Wanner 1 month ago
★★★★★
Have been working with Mainstream for a few years and recently had an inspection for service update to my HAVC system, the team at Mainstream were polite, conscientious and professional. I just completed an inspection of my water/sewer system as part of my annual maintenance contract and Pierce Fleming, Drain Specialist was extremely personable and took time to discuss what I should expect from my visit, including what was (free) or part of the inspection as a solution. I found this time well spent and would strongly recommend any homeowner to find an HVAC company they trust and sign up for an annual maintenance contract. And perhaps they'll choose Mainstream, I did and I am very glad I did!!!

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