You usually need a full heat pump replacement instead of a repair when the system is more than 12 to 15 years old, when the repair cost exceeds 50% of a new unit, when the compressor fails, or when the system still uses outdated R-22 refrigerant. A simple capacitor, contactor, or sensor swap is almost always worth repairing.
When replacement is the smarter call
- Unit is 12+ years old and major component has failed
- Compressor or coil leak with high repair cost
- System uses phased-out R-22 (Freon)
- Energy bills have been climbing year over year
- You’re repairing the unit two or more times per season
A modern heat pump can cut heating and cooling costs by 30–50%, often paying for the upgrade in just a few seasons. We diagnose heat pump issues, repair them quickly, and provide honest replacement quotes — plus financing when replacement is the right call.
