An HVAC emergency is any heating or cooling failure that puts your safety, your home, or your family’s health at risk — including no heat in winter, no cooling during a heat advisory, gas smells, electrical burning odors, water leaks at the furnace, or a furnace producing carbon monoxide alarms.
Call right away for these
- No heat with outdoor temps below freezing
- No AC during a heat advisory or with vulnerable household members
- Smell of natural gas anywhere near the furnace
- Carbon monoxide detector alarm
- Burning odor, smoke, or sparks from the furnace or air handler
- Active water leak around the indoor unit
For anything on this list, shut the system off, leave the home if you smell gas, and call us 24/7 for emergency HVAC repair. For non-emergency comfort issues, schedule standard furnace repair or AC repair.
