When the power goes out, first confirm it’s not just your home — check whether neighbors are out and look at your breaker panel. Then unplug sensitive electronics to avoid surges when power returns, keep refrigerator and freezer doors closed, use flashlights instead of candles, and report the outage to your utility.
Outage checklist
- Check breakers and GFCIs to rule out a local issue
- Call your utility’s outage line and report
- Unplug electronics and major appliances
- Keep fridge and freezer doors closed
- Use flashlights — never candles or fuel heaters indoors
- If you have a generator, follow safe-startup steps
If only part of your home is dark, the issue may be on your side of the meter — we handle power restoration 24/7. For long-term protection from outages, see whole-home generators and battery backup.
